Privacy Policy
Welcome to onlinegenie.in (“Site”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your data when you visit our Site or make a purchase. By placing an order, you agree to the practices described in this policy.
Information We Collect
We gather personal information to provide better services and improve your experience with us. This includes information you directly provide, such as your name, email address, phone number, billing and shipping details, account preferences, and transaction details when you make a purchase. Additionally, when you contact us for support or queries, we may collect the content of your messages to assist you better.
Information is also collected automatically as you interact with our Site. This includes data like your IP address, browser type, device information, and browsing patterns. Cookies and tracking technologies help us understand your behavior, preferences, and how you engage with our Site. Furthermore, we may receive data from third parties, such as our e-commerce platform Shopify, analytics tools like Google Analytics, and payment processors, to ensure smooth operations and provide tailored experiences.
How We Use Your Information
The information we collect is primarily used to provide our services effectively. This involves processing your orders, managing payments, delivering products, and addressing any issues or questions you may have. Your data also enables us to send you updates, notifications, and marketing messages aligned with your interests, ensuring that our communication is relevant and helpful to you.
Additionally, we use this information to enhance the security of our Site and services. By monitoring usage patterns and detecting anomalies, we can protect against fraud, unauthorized access, or other malicious activities. Through analyzing your data, we also aim to improve our Site’s functionality, ensuring that it remains user-friendly and efficient.
Sharing Your Information
We only share your personal data when necessary to achieve the purposes outlined in this policy. For instance, our store is powered by Shopify, which processes data necessary for managing your orders and transactions. Similarly, we use Google Analytics to understand user behavior and enhance our Site’s performance. Both platforms maintain their own privacy policies, which you can review to understand how they handle your data.
For marketing purposes, we may share your information with advertising platforms like Facebook and Google to deliver personalized advertisements. You can manage your preferences or opt out through tools such as Facebook Ads Settings, Google Ads Settings, and the Digital Advertising Alliance. In certain legal situations, such as to comply with a court order or regulatory requirement, we may also disclose your data to relevant authorities. This ensures that we fulfill our legal obligations while safeguarding our rights and preventing harm.
Cookies and Tracking Technologies
Cookies play a vital role in enhancing your experience on our Site. These small data files are stored on your device and allow us to remember your preferences, track your interactions, and analyze Site performance. Through cookies, we can provide features like remembering your login details and delivering tailored content.
You have the option to manage or disable cookies through your browser settings. However, please note that doing so may impact certain functionalities of our Site. Our use of cookies is designed to ensure a seamless browsing experience while respecting your privacy.
Your Rights
Depending on your location, you may have specific rights concerning your personal information. These include the right to access, correct, or update your data to ensure its accuracy. You can also request the deletion of your personal information or opt out of data sharing for targeted advertising purposes.
To exercise these rights, you can contact us via email at support@onlinegenie.in. We are committed to responding promptly to your requests and ensuring that your privacy choices are respected.
Data Retention
We retain your Order Information for record-keeping unless you request deletion. Device Information is stored only as necessary to enhance your experience and meet legal requirements.
Data Security
We implement measures to protect your personal information. However, no system is completely secure. Please safeguard your account credentials and notify us immediately if you suspect unauthorized access.
Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect their data. If you believe we have collected such data, contact us to request deletion.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates in our business practices, legal requirements, or operational needs. Any changes will be posted on this page, and we encourage you to review the policy regularly to stay informed about how we handle your personal information. Your continued use of our Site following any updates signifies your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please feel free to contact us. You can contact us at -