Return & Exchange

At OnlineGenie.in, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help!

Returns:

  • Items can be returned within 10 days of delivery for a refund or store credit.
  • The item must be unused, in its original packaging, and accompanied by proof of purchase.

Replacements:

  • We offer free replacements for damaged, defective, or incorrect items. Please contact us within 10 days of receiving your order.

How to Initiate a Return or Replacement:

  • Fill out the form below to submit your return or replacement request.
  • Alternatively, email us at support@onlinegenie.in with your order number, details about the issue, and clear photos of the product showing the reason for the return or replacement.
  • Our team will guide you through the process.

For more information, please refer to our full Refund Policy or contact our support team.